Senior Front Desk Receptionist

PT Putra Sumber · 📍 Medan · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 10.000.000 per month
PT Putra Sumber is looking for a highly skilled and professional Senior Front Desk Receptionist to join our team in Medan. In this role, you will be the first point of contact for our guests and will be responsible for ensuring their comfort and satisfaction during their stay. We offer a competitive salary and a range of benefits to attract and retain the best talent in the industry.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and provide a warm and friendly welcome.,Check guests in and out, and ensure that all necessary documentation is completed accurately and efficiently.,Handle guest inquiries and complaints, and escalate any issues that require further attention.,Maintain a clean and organized front desk area, and ensure that all necessary supplies are stocked and available.,Coordinate with other departments, such as housekeeping and maintenance, to ensure that guest requests are met in a timely and efficient manner.,Monitor and maintain security and safety protocols, and ensure that all guests and staff are aware of and comply with these protocols.,Provide excellent customer service and ensure that all guests have a positive and memorable experience during their stay.,Maintain accurate and up-to-date records of all guest information and transactions.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a front desk receptionist role, with at least 1 year of experience in a senior or supervisory role.,Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.,Excellent organizational and time management skills, with the ability to work efficiently under pressure.,Proficiency in English, both written and spoken, is required.,Familiarity with hotel management software and systems is a plus.,A valid SIM (Indonesian Identity Card) and the ability to work in Indonesia are required.,A high school diploma or equivalent is required.,Ability to work shifts, including evenings, weekends, and holidays.

🛠️ Keahlian

Excellent communication and interpersonal skillsStrong organizational and time management skillsProficiency in EnglishFamiliarity with hotel management software and systemsAbility to work shiftsincluding eveningsweekendsand holidaysCustomer service orientationProblem-solving skillsAttention to detail
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